FREQUENTLY ASKED QUESTIONS

What is DivaRedz?

DivaRedz is a personal lubricant possessing a significant warming effect and intended for application to erogenous zones, primarily genitalia. The unique combination of ingredients ensures enhanced physical sensitivity and, therefore, increased intensity of orgasms both in male and female patients. DivaRedz is also an excellent warming lubricant serving as a perfect imitation of natural body fluids.

DivaRedz ingredients:

• Myristica fragrans
• Hibiscus abelmoschus
• Honey
• Glycerin
• Aqua (water)
• Propylene glycol
• Hydroxyethylcellulose
• Benzoic acid
• Sodium saccharin
• Sodium hydroxide in a gel base

What is DivaBlues?

DivaBlues is a sex lubricant possessing an intense arousing effect and intended for application to erogenous zones, primarily genitalia. DivaBlues increases the sensitivity of nerves in the erogenous zones and, consequently, the pleasure achieved by both partners during sexual activity. DivaBlues also possesses a lubricating effect similar to that of natural body fluids.

DivaBlues ingredients:

• Piper betle
• Aloe vera
• Mentha piperata
• Dimethicone
• Triacetin
• Aroma
• Saccharin in gel base

From which country will you ship my order?

We have a wide network of subsidiary offices and distribution centers located all over the world. Your order will be shipped from the center closest to your geographical location.

How long will it take you to deliver my order?

Your order will be dispatched within 24 hours after your payment transaction is processed. The shipping time depends on how remote your geographic location is from our distribution center. Generally, it takes 5-20 days to deliver orders by registered mail and 3-6 days by DHL/FEDEX. The packaging won’t have any mention of its contents on it, so you shouldn’t bother about your privacy. In the unlikely case you don’t receive your package within 20 business days after placing the order, feel free to contact us immediately and we will do everything we can to help you.

Do you supply the shipped packages with tracking numbers?

Yes, we provide a unique tracking number for each of the dispatched parcels.

Do you have a money back guarantee?

Yes, we do. We are confident about the quality of our product enough to back it up with a 100% money back guarantee. Just send the package with our products back to us within 60 days in the unlikely case you are dissatisfied with their performance and we will refund you the full cost of your order, excluding shipping and handling costs. Always contact our support service team if you want a refund.

What payment means do you accept?

We accept all major credit cards, as well as wire transfer payments.

What will the parcel from you look like?

Your order will be packed into a plain brown envelope with no mention of its contents on the outside. This is made to ensure your maximum privacy and protection.